Automotive Finance, Credit Unions and Mortgage Companies recognize the benefits of having an agent in the field to facilitate contact with their collections department. For a reasonable fee, Veritas National Field Service can get your customer on the phone and help resolve your delinquency issues. The standard $50 Field Visit Fee is only a small fraction of what a normal repossession, charge-off or foreclosure costs. Over 85% of our field call customers will contact your company! Even with 1/10th that success rate, your collection department will come out ahead and help you mitigate losses.
Automotive Finance
• Field Visit to customer residence or place of employment
• Delivery of customized note requesting contact if borrower absent.
• Digital photograph of address visited, including collateral if present.
• If residence, contact made with neighbors to confirm address if borrower absent.
• Click here for example note
Mortgage Lenders
• Field Visit to residence or place of employment.
• Delivery of customized note requesting contact.
• Detailed notes on condition of building if mortgagee absent.
• Multiple digital photographs of dwelling.
• If building looks unoccupied, contact will be made with neighbors to determine if borrower has vacated the premises.